Privacy policy

Voici la politique de confidentialité adaptée pour les US, prête à copier-coller d'un coup :

Last updated: 2 April 2026

Côté Joli operates this store and this website, including all information, content, features, tools, products and related services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Côté Joli is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access, use, make a purchase or any other transaction, or communicate with us by any other means. In case of any contradiction between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy.

The personal information we collect or process

When we use the term "personal information", we refer to information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable, so that it does not allow you to be identified or reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number and email address. Financial information including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions. Your communications with us including information you include in your communications with us, for example when you send a customer service inquiry. Device information including information about your device, browser or network connection, your IP address and other unique identifiers. Usage information including information about your interaction with the Services, in particular how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources: Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information. Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies. From our service providers including when we use them to implement certain technologies and when they collect or process your personal information on our behalf. From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, tailoring and improving the Services. We use your personal information to provide you with the Services, in particular to perform our contract with you, process your payments, process your orders, remember your preferences and the items you're interested in, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipments, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.

Marketing and advertising. We use your personal information for marketing and promotional purposes, for example to send you marketing, advertising and promotional communications by email, SMS or mail, and to show you online advertisements regarding products or services on the Services or on other websites, in particular based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or respond to fraudulent, illegal, dangerous or malicious activity, protect public safety and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you do not share your username, password or any other access credentials with anyone.

Communicating with you. We use your personal information to provide you with customer service, respond to your requests, offer you efficient services and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or respond to valid legal proceedings, in particular requests from law enforcement agencies or government bodies, to investigate or participate in civil discovery proceedings, potential or ongoing disputes, or other litigation proceedings, as well as to enforce our terms or policies, or investigate possible violations thereof.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include: With Shopify, service providers and other third parties who provide services on our behalf (for example IT management, payment processing, data analytics, customer service, cloud storage, processing and shipping). With business and marketing partners in order to provide you with marketing services and address advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to ask us not to share information about you for the purpose of showing you targeted advertisements and marketing content, based on your online activity with different merchants and websites. When you instruct us, send us a request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations. With our affiliates or more generally within our group of companies. As part of a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligation (in particular in response to subpoenas, search warrants or similar requests), to enforce applicable terms of service or policies, as well as to protect or defend the Services, our rights and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than the one in which you reside, in order to provide and improve the Services. To learn more about Shopify's use of your personal information and the rights you have, you can consult Shopify's Consumer Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you consult their privacy and security policies as well as their other general terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information on these sites.

Children's data

The Services are not intended for use by children and we do not knowingly collect any personal information regarding children under the age of 13. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not "sell" or "share" (as defined under the California Consumer Privacy Act) personal information of consumers under 16 years of age.

Security and retention of your information

Please note that no security measure is perfect or infallible and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure during its transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. The retention period of your personal information depends on various factors, such as the need to retain this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes or enforce any other applicable contract or policy.

Your rights and choices

Depending on your state of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances and, in some cases, we may refuse your request within the limits allowed by law.

Right of access/right to information. You may have the right to request access to the personal information we hold about you. Right to erasure. You may have the right to request the deletion of the personal information we hold about you. Right of rectification. You may have the right to request the rectification of inaccurate personal information we hold about you. Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions. Right to opt out of sale or sharing. You may have the right to opt out of the "sale" or "sharing" of your personal information, as defined under applicable state law. Managing communication preferences. We may send you promotional emails. You can choose to stop receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example regarding your account or orders you have placed.

For residents of California: Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you have additional rights including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell your personal information as defined under the CCPA. To exercise your rights, please contact us at contact@cotejoli.com.

You can exercise these rights by contacting us at the details provided below. We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, within the limits provided or permitted by applicable law. In accordance with applicable law, you can designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the deadlines provided by applicable law.

Complaints

If you wish to lodge a complaint regarding our processing of your personal information, please contact us at the details provided below.

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, in particular to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last updated" date and provide notice in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights you have, please email us at contact@cotejoli.com.